Last updated: 15/09/2025

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Welcome to Freshwater.ie. By shopping with us, you agree to the terms below. We keep things simple so you always know what to expect.

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1. About Us

When you buy from us, you’re supporting a small business that cares about its customers.

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2. Placing an Order

When you place an order, you’ll get an email confirmation from us.

Please double-check your details (like address and contact info) to make sure everything is correct.

If something looks off, reach out right away and we’ll do our best to fix it before shipping.

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3. Prices & Payment

All prices are shown in Euro. 

The price you see at checkout is the final price (including any taxes or shipping).

We accept payment by credit or debit card via Stripe. Payment must go through before we ship your order.

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4. Shipping & Delivery

We deliver within Dublin only. Our system will know if you are within our delivery area. 

Delivery is next working day for orders placed before 4pm Mon - Fri (excluding bank holidays). If, for any reason, this is delayed you will be notified. We’ll help if there are issues, but delays can sometimes happen.

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6. Our Content

All the photos, text, and designs you see on our site belong to us. Please don’t use them without asking first.

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7. Responsibility

We do our best to give you a smooth shopping experience. That said, we can’t be held responsible for things outside our control (like shipping delays or website issues).

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8. Privacy

Your information is safe with us. We only use it to process your order and improve your experience.

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9. Questions?

We’re here to help! Reach out anytime:
Email: hello@freshwater.ie
Phone: +353 1 4255722
Address: D08CTX3